Bulk SMS is becoming one of the most direct and assuring channels in business communication in the busy world of business. Text messages are perceived and are read much more frequently than other marketing media. According to Forbes, the industry open rate for SMS is 98%. This is considerably better than email, which has an open rate of nearly 20% and usually becomes spam. Businesses can use SMS as a sure way to communicate with their customers in real-time.
Good engagement and higher results are reflected in the high open rate.
Finally, the most potent quality of bulk SMS is high open rate: it is quick, hot, and almost impossible to avoid.